4 – Test and trace, vaccines and data submission
With the prevalence of the virus and the high infection rate, global brands have partnered to develop track and trace apps and systems, as well as the government now strongly considering rolling out vaccine passports. Such apps could become commonplace, with customers required to provide specific information before entering certain premises.
As such data is used to locate and manage outbreaks, we’ll see cumulative data systems increasingly often, as we have been doing throughout the outbreak, tracking both spikes and decreases by area and so on.
5 – Acceptance of the new normal for a while.
As with all of the above, and mentioned previously, this is and will be the new normal for a while, and it’s something we have to accept as a society. Design elements and user experience principles can help shape the new systems we’ll be seeing more of, but ultimately, they have to be embraced on an individual level to be completely effective.
After all, if we all act responsibly and effectively, we’re likely to return to our old normality sooner rather than later.
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